Characterization of Burnout Syndrome: Experimental Proposal

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Natalia Fuentes
Carlos Torres

Abstract

A study is presented that assesses the effect of feedback on a problem-solving task, and relates it to the onset of behaviors associated with Burnout Syndrome. Six undergraduate students between the ages of 21 and 24 years participated. The Maslach Burnout Inventory- Student Survey (MBI-SS) was used, plus the board game “Mente Maestra,” by Birján. The object of the board game is to find the hidden code on the basis of feedback given. The study consisted of two groups with three participants in each group. The design used was a simple balanced design with pre-and post-test with full feedback and two phases, one with no feedback and the other with partial feedback. The results show that with no feedback, the participants give fewer right answers, invest less time in finding the right answer, and increase their comments about the task (e.g., “can you tell me if the color is right?”), execution (e.g., “I’m doing great!”), state of being (e.g., “I feel tired!”), and manifestations of state of being (e.g., rubbing their eyes) in comparison with the partial-feedback phase and the pre- and post-tests. The results observed in this study were related to associate behaviors displayed in people diagnosed with Burnout Syndrome, inasmuch as they are linked to the individual’s states of being and his performance in situations with a certain degree of ambiguity, which has been related to the onset of this syndrome.


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How to Cite
Fuentes, N., & Torres, C. (2010). Characterization of Burnout Syndrome: Experimental Proposal. Journal of Behavior, Health & Social Issues, 1(2), 21–33. https://doi.org/10.22201/fesi.20070780.2009.1.2.18800

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