Work engagement and occupational burnout: its relation to organizational socialization and psychological resilience

Main Article Content

Erika Villavicencio-Ayub
Samuel Jurado Cárdenas
Alejandra Valencia Cruz.

Abstract

The aim of this study was to assess the levels of work engagement in organizations located in Mexico City using standardized tests, and to determine its relationship with the occurrence of occupational burnout (OB), organizational socialization (OS), and psychological resilience. To a sample of 1110 employees, the Utrecht Work Engagement Scale, the Organizational Socialization Inventory, the Occupational Burnout Scale, and the Mexican Resilience Scale were applied.  A path analysis with structural equation modeling was carried out to determine the causal relationship between the different variables, specifically, we were interested to see if OS and resilience influence the levels of work engagement. Indeed, our model showed a good fit to the data and suggested that SO and resilience positively affected work engagement. On the contrary, all these measurements were diminished in OB cases, suggesting that work engagement casually decreased the probability of developing OB. These findings can be used to design effective interventions to prevent OB and promote positive behaviors such as work engagement.

Article Details

How to Cite
Villavicencio-Ayub, E., Jurado Cárdenas, S., & Valencia Cruz., A. (2015). Work engagement and occupational burnout: its relation to organizational socialization and psychological resilience. Journal of Behavior, Health & Social Issues, 6(2), 45–55. https://doi.org/10.22201/fesi.20070780.2014.6.2.48591

Citas en Dimensions Service

Author Biographies

Erika Villavicencio-Ayub, Professor of the Organizational Psychology Coordination at the Faculty of Psychology, UNAM

Degree: Ph.D. Candidate, Faculty of Psychology, UNAM. Affiliation:Professor of the Organizational Psychology Coordination at the Faculty of Psychology,UNAM. Research Area: Organizational Health and Human Resources Management. Other positions:Consultant and Coach in Dserorganizacional. Distinctions: Medal “Gabino Barrera” to theuniversity merit.

Samuel Jurado Cárdenas, Full time professor [Titular “C”] Faculty of Psychology, UNAM.

Degree: Doctor in Psychology. Affiliation: Full time professor[Titular “C”] Faculty of Psychology, UNAM. Research Area: Cognitive Behavioral Therapy forAnxiety Disorders and Mood. Address:Facultad de Psicología, UNAM, Cubículo 36, Planta Bajaedificio “C”, C.P. 04510 México D.F. Email: jurado@servidor.unam.mx

Alejandra Valencia Cruz., Full time professor at the Division of Graduate Studies of the Faculty of Psychology, UNAM.

Degree: Psychology, Ph.D., Universidad Nacional Autónoma deMéxico. Affiliation: Full time professor at the Division of Graduate Studies of the Faculty of Psychology,UNAM. Research Area: Among her research interest there are evaluation of motivationalprocesses and their relationship with school performance, as well as the family, school and socialfactors associated to adolescent psychosocial development. Email: avc@servidor.unam.mx

References

Afsanepurak, S.A., Norouzi, R.S.H., Seyfari M. K, & Mohamadali, Z. N. (2012). The Relationship between Organizational Socialization and Organizational Commitment in Physical Education Departments` Employees in Mazandaran-Iran. International Journal of Academic Research in Business and Social Sciences, 1(2), 2222-6990.

Bakker, A.B., Salanova, M., Schaufeli, W.B., & Llorens, S. (2003). Job resources and Engagement: A longitudinal study.

Bakker, A.B. & Schaufeli, W.B. (2008). Positive organizational behavior: Engaged employees in flourishing organizations. Journal of Organizational Behavior, 29, 147-154. doi:10.1002/job.515

Bakker, A.B., Rodríguez-Muñoz, A., & Derks, D. (2012). La emergencia de la psicología de la salud ocupacional positiva [The emergence of Positive Occupational Health Psychology]. Psicothema, 24, 66-72.

Bates, S. (2004). Getting engaged, HR Magazine, 49(2), 44-51.

Baumruk, R. (2004). The missing link: the role of employee Engagement in business success, Workspan, 47, pp. 48-52.

Caballo, V.E., Buela-Casal, G., & Carrobles, J. A. (1995). Manual de psicopatología y trastornos psiquiátricos. Madrid : Siglo XXI.

Endres G. M., & Mancheno-Smoak L. (2008). The Human resource Craze: Human Performance Improvement and Employee Engagement. Organizational Development Journal, 26(1), 69-78.

Gil-Monte, P. R. (2005). El síndrome de quemarse por el trabajo (Burnout): una enfermedad laboral en la sociedad del bienestar. Madrid, España: Pirámide.

González-Romá, V., Schaufeli, W. B., Bakker, A. B. and Lloret, S. (2006). Burnout and work engagement: Independent factors or opposite poles?. Journal of Vocational Behavior, 68, 165-174. doi:10.1016/j.jvb.2005.01.003

Kerlinger, F.N., & Lee, H.B. (2002). Investigación del comportamiento: Métodos de investigación en ciencias sociales (4ta. Ed.). México: McGraw Hill.

Leiter, M. P. (1991). Coping patterns as predictors of Burnout: The function of control and escapist coping patterns. Journal of occupational behavior, 9, 297-308. doi:10.1002/job.4030090402

Lisbona, A., Palací, F.J., & Morales, J. F. (2009). El Engagement como resultado de la socialización organizacional. International Journal of Psychology and Psychological Therapy, 9, 89-100.

Luthans, F. (2002). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23(6), 695-706. doi:10.1002/job.165

Maslach, C. (1993). Burnout: A multidimensional perspective. In W.B. Schaufeli, C. Maslach, & T. Marek (Eds.), Professional burnout: recent developments in theory and research (pp.19-32). Washington, DC: Taylor & Francis.

Maslach, C. & Leiter, (2008). Early Predictors of Job Burnout and Engagement. Journal of Applied Psychology, 93(3), 498-512. doi:10.1037/0021-9010.93.3.498

Maslach, C., Schaufeli, W.B. and Leiter, M.P. (2001), “Job burnout”, Annual Review of Psychology, 52, 397-422. doi:10.1146/annurev.psych.52.1.397

Montgomery, A. J., Peeters, M.C.W., Schaufeli, W.B., & Den Ouden. (2003). Work-home interface among newspaper managers: Its relationship with burnout and Engagement. Anxiety, stress, & Coping, 16(2), 195-211. doi:10.1080/1061580021000030535

Palomar-Lever & González-Valdez (2010). Desarrollo de una escala de medición de la resiliencia con mexicanos. Interdisciplinaria, 27(1), 7-22. Recuperado de http://redalyc.uaemex.mx/redalyc/pdf/180/18014748002.pdf.

Peiró, J. M., & Tetrick, L. (2011). Occupational Health Psychology.IAAP Handbook of Applied Psychology (pp. 292 -315). Reino Unido: Wiley-Blackwell.

Richman, A. (2006), Everyone wants an engaged workforce how can you create it?. Workspan, 49, 36-39. doi:10.1002/9781444395150.ch12

Ruiz, Pardo, & San Martin, 2010. Modelos de ecuaciones estructurales. Facultad de Psicología. Universidad Autónoma de Madrid. Papeles del psicólogo, 31(1), 34 – 45.

Salanova, M. (2008). Organizaciones saludables: una perspectiva desde la psicología positiva. En C. Vázquez y G. Hervás (Eds.). Psicología Positiva: Bases científicas del bienestar y la resilencia. Madrid: Alianza Editorial.

Salanova, M, Llorens, S., Cifre, E., Martinez I., & Schaufeli, W.B. (2003). Perceived collective efficacy, subjective well-being and task performance among electronic work groups: An experimental study. Small Groups Research 34, 43–73.

Salgado, A. (2005). Métodos e instrumentos para medir la resiliencia: una alternativa peruana. Liberabit, 11, 41-48.

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and Engagement: A multi-sample study. Journal of Organizational Behavior, 25, 293–315. doi:10.1002/job.248

Schaufeli, W.B., & Bakker, A.B. (2010). The conceptualization and measurement of work Engagement: A review. In A.B. Bakker y M.P. Leiter (Eds.), Work Engagement: A handbook of essential theory and research. New York: Psychology Press.

Schaufeli, W.B., Bakker, A.B. & Salanova, M. (2006). «The measurement of work Engagement with a short questionnaire: A cross-national study». Educational and Psychological Measurement, 66, 701-716. doi:10.1177/0013164405282471

Schaufeli, W.B., & Enzmann, D. (1998). The burnout companion to study and practice: A critical analysis. London. Taylor and Francis.

Schaufeli, W.B., Martinez, I., Marques Pinto, A. Salanova, M. & Bakker, A.B. (2002). Burnout and Engagement in university students: Across national study. Journal of Cross- Cultural Psychology, 33, 464-481. doi:10.1177/0022022102033005003

Schaufeli, W.B., & Salanova, M. (2007). Work Engagement: An emerging psychological concept and its implications for organizations. In S.W. Gilliland, D.D. Steiner. & D.P. Skarlicki (Eds.),Research in Social Issues in Management (Volume 5): Managing social and ethical issues in organizations. (pp. 135-177). Greenwich, CT: Information Age Publishers.

Schaufeli, W.B., Salanova, M., Gonzélez-Romá, V., & Bakker, A. B. (2002). The measurement of Engagement and burnout: A confirmative analytic approach. Journal of Happiness Studies 3. 71-92. doi:10.1023/A:1015630930326

Schaufeli, W.B., Taris, T.W., & Van Rhenen, W. (2008). Workaholism, burnout and Engagement: Three of a kind or three different kinds of employee well-being?. Applied Psychology: An International Review, 57, 173-203. doi:10.1111/j.1464-0597.2007.00285.x

Taormina, R. J. (1994). The organizational socialization inventory. International Journal of Selection and Assessment, 2(3), 133-145. doi:10.1111/j.1468-2389.1994.tb00134.x

Taormina, R. J. (1997). Organizational socialization: a multidomain, continuous process model. International Journal of Selection and Assessment, 5(1), 29-47. doi:10.1111/1468-2389.00043

Taormina, R.J. (2004). Convergent validation of two measures of organizational socialization. International Journal of Human Resource Management, 15(1), 76–94. doi:10.1080/0958519032000157357

Uribe-Prado, J.F. (2008). Psicología de la Salud Ocupacional en México. Editorial: Facultad de Psicología, UNAM.

Uribe-Prado, J. F., García, A., Leos, J., Archundia, J. Pizano, D. & Lozano, M. (2010). La escala mexicana de desgaste ocupacional (EMEDO): Estudio exploratorio de un instrumento de burnout para mexicanos. Revista de Psicología Social y Personalidad.

Villavicencio, E. (2014). Engagement y Síndrome de Desgaste Ocupacional su relación con socialización organizacional y resiliencia (Doctoral dissertation). Universidad Nacional Autónoma de México, México.

Villavicencio, E., Jurado, S., & Aguilar, J. (2014). Adaptación de las escalas UWES y OSI para trabajadores mexicanos. Revista Psicología Iberoamericana (en prensa).

Self-references for authors: 2

Self-references for the JBHSI: 0