Revisión sistemática de la literatura sobre gamificación en entornos de producción
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Objetivo: realizar una revisión sistemática de la literatura sobre las líneas de investigación existentes, así como identificar las limitaciones de estudio y principales contribuciones que se han desarrollado acerca del concepto de gamificación aplicados a entornos de producción que permitan proponer trabajos futuros con una contribución científica de relevancia.
Diseño metodológico: se definieron cinco preguntas de investigación y cuatro criterios de calidad basados en la metodología de Kitchenham sobre la revisión sistemática de literatura, por lo que se realizó una consulta de palabras clave en la base de datos Scopus, con la cual se ejecutó un análisis bibliométrico con una herramienta específica para dicho propósito que permitió desarrollar una discusión de los resultados obtenidos.
Resultados: se identificaron tres conceptos principales enfocados que se encuentran en etapas de desarrollo dentro de los entornos de producción: Operador 4.0, Gamification for Manufacturing (GfM) y la aplicación de sistemas hmi (Human Machine Interaction), además de una contribución importante en afiliaciones de Alemania por su pertinencia en la creación y difusión del concepto Industria 4.0.
Limitaciones de la investigación: la utilización de una única fuente de datos (Scopus) omitiendo otras bases de datos científicas.
Hallazgos: se categorizaron 37 de 162 documentos que relacionan diversos estudios tanto teóricos, experimentales y marcos de trabajo sobre la gamificación en entornos de producción, dentro de los cuales el 64% concluyó con promover exploraciones más prolongadas sobre el concepto en cuestión en áreas de la industria reales.
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